Marketplace Canada's Worst Customer Service

Professional secret shoppers are put to work across the country, documenting just how bad customer service can be.Complaining experts weigh in, and stores react when we reveal who wins at being worst.
  • 2012
  • 00:43:04
  • 13-14
  • Added on: 06/14/2013

News in Review - September 1992 Canada, the United States, and Mexico: A New Trade Deal

This story traces the events leading to the historic signing of the free trade agreement between the three countries and examines its economic and social impact.
  • 1992
  • 00:14:03
  • 13-14
  • Added on: 09/15/1992

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Marketplace Canada’s Restaurant Secrets

When we're eating out, we expect the places that make our food to be as clean as possible. But almost two million of us get sick every year. What's happening behind the scenes? Marketplace goes undercover in some of your favourite chains to reveal Canada's Restaurant Secrets. They've pored over thousands of inspection reports from coffee shops, fast-food and family dining ...
  • 2014
  • 00:42:43
  • 13-14
  • Added on: 10/16/2014

News in Review - February 1997 Canadian Airlines: Fighting to Survive

The issues of management skills, pressure from an American corporate partner, competition from Air Canada and union intransigence are focal points for this story.
  • 1997
  • 00:14:35
  • 13-14
  • Added on: 02/15/1997

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Venture Canadian Business in Uganda

Most of Canada’s number crunching may happen on Bay Street, but a world and an ocean away, a troubled local economy in Uganda is benefiting from sorting through Canadians’ tax receipts. This program travels to Africa where a group of Ugandans and a Toronto accounting firm have formed a strategic partnership, hoping for a modern miracle.
  • 2002
  • 00:11:37
  • 13-14
  • Added on: 06/14/2013

Venture Canadian Emeralds

Not everything is crystal clear in the world of gems. Follow two entrepreneurs as they attempt to open Canada's first emerald mine near Whitehorse, Yukon. This rollercoaster ride with True North Gems is a gripping tale with millions of dollars at stake and two businessmen who must woo investors and shareholders alike as they try to keep interest afloat in ...
  • 2003
  • 00:11:57
  • 13-14
  • Added on: 06/14/2013

The National Canadian Innovations

Three short documentaries from The National look at Canadian companies thriving despite the current economic downturn. Their secret: embracing today’s new green economy. As auto manufacturing plants begin to rust away, meet the small Mississauga-based company, Electrovaya, that’s creating 100% recyclable portable power packs for electric cars. Then track the success of a McGill University team building a silent snowmobile that ...
  • 2009
  • 00:11:56
  • 9-12
  • Added on: 06/14/2013

News in Review - February 2000 Canadian National: The Continental Railway

According to the Laurentian theory of Canadian history, Canada as a nation developed from east to west because of the immense inland waterway of the St. Lawrence River and the Great Lakes, and Sir John A. Macdonald’s transcontinental railway, the natural extension of the maritime route. The importance of railways in the evolution of Canadian society cannot be underestimated. And ...
  • 2000
  • 00:07:50
  • 13-14
  • Added on: 02/15/2000

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The National Canadian startup uses AI to reduce job interview bias New

A Canadian startup is using artificial intelligence to try to reduce bias in the hiring process. CBC News visited Knockri's headquarters to find out more about the promises its technology makes and the challenges it faces.
  • 2018
  • 00:05:54
  • 13-14
  • Added on: 10/15/2018

Venture Canadian Youth Business Foundation

Meet the owners of some of Canada's newest business startups. These young entrepreneurs had great ideas, but little money and no options for family investment or bank loans. Luckily, along came the Canadian Youth Business Foundation (CYBF), the brainchild of a CIBC banker. This privately funded program provides loans and business advice to young entrepreneurs right across the country. They ...
  • 2000
  • 00:07:52
  • 15-17
  • Added on: 06/14/2013