Getting Consumer Savvy

Getting Consumer Savvy

How important are customers to companies? Find out the hits and huge misses in today’s waning culture of customer service.This collection includes the following titles:Canada’s Worst Customer ServiceJust how bad is customer service at Canada’s ...

Living Up to Their Labels

Living Up to Their Labels

This collection includes the following titles:Lousy Labels: The Natural & Organic Deception?This Marketplace documentary reveals how companies use green buzz words like “natural” and “organic” to market personal care products that aren’t all that green.What ...