It's a chilling statistic: up to 24,000 Canadians die every year from medical errors. This program probes the heart of the problem — how hospital processes can contribute to fatal errors. By examining four real-life scenarios and speaking with patients, families of patients, doctors and medical experts, this unflinching investigation comes up with some surprising answers. How does medical culture contribute to this? Uncover what happens when errors occur, how doctors and hospitals react and the solution that could prevent thousands of future deaths.