Facebook has been the shooting star of social media platforms. Nothing could stop its meteoric rise as two billion users signed up to communicate and share online. But recent scandals from fake news to extremist content have plagued the firm and users are losing trust. If the firm cannot secure personal information and stop hackers, how can users feel safe? Facebook took a major financial hit in 2018 and it’s taking a look at the way it responds to these challenges. This story contains disturbing language and subject matter. Viewer discretion is advised.